Technical Support
North America
JCI Employee Training Administrator
Janice Ricketts
janice.ricketts@jci.com
(978) 407-0549
External Channel Technical Training Administrator
End-User and Sub-Contractor Training
Lakyn Falotico
lakyn.falotico@jci.com
(414) 524-2448
Commercial Sales Learning Manager
Christyn Mueller
christyn.mueller@jci.com
(414) 524-5427
Commercial Technical Learning Manager
Brian Scheufele
brian.scheufele@jci.com
(978) 493-4648
Customer Training Catalog
2022-2023 BSNA Fire Detection Employee Technical Training Schedule
Simplex Training Offerings for BSNA End-User Customers
Latin America
Senior Manager, Learning & Development
Derek Bembry
derek.d.bembry@jci.com
+49 6102 36 86693
Australia/New Zealand
Training Manager
Martyn Reynolds
martyn.reynolds@jci.com
Europe/Middle East
General Training Inquiries – Product Support Manager
Mike Stonehouse
michael.stonehouse@jci.com
+44 7703340201
Asia
Thomas Fung
thomas.fung@jci.com
+65 97307203